top of page

Prescription Policy

Prescription medicine

If the condition is straightforward to diagnose or it is a repeat prescription, Vala doctors can offer prescriptions for you. However there may be occasions when you will need to be seen before prescribing certain medication through video consultation. Some common prescriptions include: levonelle, loestrin, microgynon, fluconazole, propecia, azithromycin, acyclovir, malarone, champix, or trimethoprim.

Repeat medications

Vala is not a pharmacy. In the event a doctor does prescribe medication, he/she will limit the supply based on the GMC’s guide Good Practice in Prescribing and Managing Medicines and Devices and best practice guidance from the British National Formulary and National Institute for Health and Clinical Excellence (NICE). Short-term prescriptions for maintenance medicines may also be obtained, however, this is approved on a case-by-case scenario. Usually no more than one week’s supply will be prescribed. Patients with chronic conditions should visit their GP for extended care.

What we don't prescribe

Vala clinicians do not issue prescriptions for controlled substances, non-therapeutic, and/or certain other substances which may be harmful because of their potential for abuse. These include, but are not limited to, certain medications for insomnia, anxiety or pain.


Vala does not guarantee prescriptions. It is up to the clinician to recommend the best treatment. Prescriptions are not issued to anyone under 16 years old without consent of a parent or guardian. Prescriptions are not valid outside the UK.

Your prescription

If your clinician has prescribed a course of medication, we will fax the prescription directly to your local pharmacy for you to pick up.

bottom of page